If for any reason you are not completely satisfied with your online purchase and wish to return it for a refund, please notify us with your order number and the item(s) you wish to return within 14 days of receipt at info@thewakelondon.com.
Our return policy allows a full refund minus the postage, provided goods are in original condition, packaging and accompanied by an email order confirmation or online dispatch note. Goods without an email order confirmation or online dispatch note cannot be returned.
Refunds will be issued upon return of the product.
All refunds will be issued to the original card holder.
Please allow up to 10 days for a full refund from date of receipt of goods.
Please keep tracking details of your return until you receive confirmation that it has been received and processed.